Troubleshooting

Authenticator is not visible in Keycloak

• verify the JAR is present in providers/
• rebuild/restart Keycloak after copying the provider
• check server startup logs for SPI loading errors

No OTP is delivered

• verify message.channel and sms.provider values
• verify the provider-specific secret values
• confirm the user attribute exists and matches the required format
• try simulation.mode=true first